Academic Program Manager I

Job Summary

Oversee administrative and logistical support to assigned degreed and/or non-degreed academic program offerings of an Institute academic unit. Facilitate the various actions required to successfully offer and conduct academic programs. These actions may range from student recruitment and retention to program development. May be responsible for setting employee goals, assessing performance and providing feedback and making pay recommendations. This position will interact on a consistent basis with: academic administrators, faculty members, prospective students, enrolled students. This position typically will advise and counsel: prospects, students.  This position will supervise:  May supervise academic advising and administrative staff members.


  • Coordinate the application process through response to prospect inquires, scheduling interviews, maintaining applicant records, etc.
  • Oversee student recruitment/program promotional event preparation.
  • Supervise/provide advice for students and prospective students regarding assigned program offerings and academic progress.
  • Prepare and disseminate communications materials regarding programs.
  • Develop and administer program budget.
  • Prepare reports related to program performance.
  • Review program processes and procedures, recommend modifications as appropriate.
  • May plan and supervise daily staff work activities.
  • Perform other duties as assigned

Additional Information

The Academic Program Manager for graduate academic programs in the School of Literature, Media, and Communication is responsible for the following:

  • Advise and counsel prospective and enrolled graduate students concerning questions and issues regarding various aspects of their academic program, including academic program requirements, registration, permits, overloads, degree petitions, change of concentration or specialization, commencement, curriculum, academic progress, and Institute policy
  • Review and provide input in the graduate academic program curriculum processes, proposals, program assessment, procedures, and strategic development in collaboration with the Director of Graduate Studies
  • Develop and maintain course schedule and course room assignments for graduate programs in collaboration with School Chair, Director of Graduate Studies, Director of Undergraduate Studies, and Associate Director of Undergraduate Studies
  • Plan, oversee, and coordinate the graduate program internal and external recruitment efforts
  • Prepare and disseminate marketing and communication materials, including maintaining content on program websites, regarding the school’s graduate programs
  • Initiate and process graduate student assistantships hiring related documentation including hiring packages, posting requests, schedules and reports;
  • Plan and coordinate events for graduate program students
  • Administer the graduate program admission and application process including responding to prospective student inquires, managing and tracking applicants, preparing applications for Graduate Committee review and decisions, and submitting visa requests for international students and scholars
  • Administer the graduate student assistantships hiring process including initiating hiring requests, submitting tuition waivers, posting job advertisements, and generating reports
  • Manage facilities and lab space for Digital Media faculty and students in Technology Square Research Building (TSRB)
  • Develop and implement career exploration and job search initiatives including resume review, interview preparation, internship/job placement, and employer relations/outreach efforts

Required Qualifications

Educational Requirements
Bachelor's Degree in Academic Affairs, Business Management, Education or related field or equivalent combination of education and experience.

Preferred Education

Master’s degree in Higher Education Administration, College Student Affairs Administration, or a related field.

Required Experience
Five to six years of job related experience

Preferred Work Experience

Five or more years job related experience providing academic and/or student services support in a post-secondary institution within the University System of Georgia and/or another institution of higher education.

Other Required Qualifications
US citizen or permanent resident

Knowledge, Skills, & Abilities

This job requires knowledge and skills related to educational program management and administration; supervision , customer service, oral and written communications; organization; multi-tasking; maintaining accounting records; and, use of basic and specialized computer applications.

About Us

The School of Literature, Media, and Communication's Digital Media graduate programs provide both the theoretical and the practical foundation for careers in digital media, design, research, and development. The advent of a new medium of human communication and representation is a significant event in human social and cultural history, and introduces the possibility of new genres of artistic expression as well as new forms of information and knowledge transmission. The study of these new forms, from the point of view of the creators and the analysts, is an emerging field, one that requires a convergence of the methodologies of several traditional disciplines, and one that is also defining its own methodologies of research and practice. Within the larger field of Digital Media, LMC’s program focuses specifically on Civic Media, Knowledge and Creativity, and Arts and Entertainment. For more information, see: 

Equal Employment Opportunity

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services.  Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.  This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.